November 25, 2020
5:00 PM

Branch Lobby Closure

To ensure the safety and wellbeing of our members and staff, effective Monday, November 30th, lobby access for all PCU branches will be limited to appointment-only. Drive-up/s will continue to operate under normal business hours. Please note that our 727 Central Ave office will remain closed for an extended period during which time the ATM will remain in full service and safe deposit boxes may be accessed by appointment. To make an appointment at any of our 17 branch locations, please call the respective phone number listed below.

Upon arrival, you will be asked to provide identification and reveal your face briefly to enable us to verify your identity. While conducting business, branch staff and members will both be required to wear face coverings unless prevented by a medical condition, and maintain a social distance separation of at least 6 feet if possible. If you’re feeling ill or have been in contact with someone who is or has been ill, we ask that you please stay home.

Please be aware that we may experience higher than normal call volume while we operate in this manner. Business members are requested to call their preferred branch to discuss the best way to handle complex or high volume transactions.

At this time we also encourage you to conduct your banking via our ATMs, Telephone Banking (401-722-2212, option 2), and our online services at pcu.org whenever possible. ATM withdrawal limits have been increased to $1000/day based on available funds in your account. Online services include Online Account Opening, Online Loan Payment, Online Banking and Bill Pay, and Mobile Banking including Mobile Check Deposit. If you don’t already have our mobile app you can download it via the Apple App or Google Play Stores.

We would also like to stress that these changes are being driven by health-related concerns, it is not a bank or credit union safety or soundness concern. Your money remains federally insured by the National Credit Union Administration. Thank you for your patience and consideration at this time.

All branches will have the same lobby and drive-up hours as listed below except 540 Broadway which will close at 3pm Monday – Friday, and Old Tower Hill Rd, Wakefield which will open its lobby for appointments at 8:30a. For all non-appointment inquiries or to speak with a member service representative, please call our main number at 401-722-2212 and select option 7, #2.

Branch Location Information

Main Number / Call Center
401-722-2212 8a-5p Mon-Fri; 8a-12p Sa

All Branch Hours
Drive-Up:   Mon-Wed 8a-4p; Thurs 8a-5p; Fri 8a-6p; Sat 8a-12p
Lobby:       Mon-Wed 9a-4p; Thurs 9a-5p; Fri 9a-6p;  Sat 9a-12p

Bristol, 576 Metacom Ave
401-495-3731

Cranston, 40 Sockanosset Cross Rd
401-495-3800

Cranston, 96 Independence Way/Plainfield Pike
401-942-0312

Cumberland, 1855 Mendon Rd
401-495-3900

East Greenwich, 5661 Post Rd
401-495-3715

East Providence, 339 Newport Ave
401-435-1602

East Providence, 660 Warren Ave
401-434-4530

North Kingstown, 221 Tower Hill Rd
401-583-7150

North Providence, 1617 Mineral Spring Ave
401-353-5291

Pawtucket, 1200 Central Ave
401-729-5776

Pawtucket, 540 Broadway
401-727-6985
Drive-Up:   8a-3p Mon-Fri, 8a-12p Sat
Lobby:       9a-3p Mon-Fri, 9a-12p Sat

Pawtucket 727 Central Ave
401-724-1675

Pawtucket, 571 Smithfield Ave
401-729-4136

Smithfield, 379 Putnam Pike
401-349-3628

Wakefield, 84 Old Tower Hill Rd
401-495-3700
Lobby: opens at 8:30a

Warwick, 3319 Post Rd/Apponaug Village
401-736-0837

Warwick, 405 Warwick Ave
401-785-0185


November 9, 2020
3:00 PM

To ensure the safety and wellbeing of our members and staff, our 727 Central Ave office will remain closed for an extended period. During this time the ATM will remain in full service. For safe deposit box access please call 401-724-1675 to make an appointment.

Effective Monday, November 16th lobby access for the following branches will be by appointment only. Drive-up/s will continue to operate under normal business hours. To make a lobby appointment, please call the respective phone number listed below:

Effective November 14th Our Broadway office will now offer Saturday drive-up hours 8:00am – 12:00pm and lobby hours 9:00am – 12:00pm.

We apologize for any inconvenience these changes may cause.


July 16, 2020
11:00 aM

BRANCH CAPACITY:

To protect the safety and wellbeing of our members and staff, only 10 members will be permitted in the branch at any one time.

ppp update:

The current round of PPP ends on August 8th. To ensure our ability to submit complete applications prior to this date we will accept applications only through July 31, 2020.


MAY 26, 2020
3:30 PM

BRANCH REOPENING PLAN:

Beginning June 1st we will reopen our branch lobbies to member traffic.  To protect the safety and wellbeing of our members and staff, only 6 members will be permitted in the branch at any one time.

Upon arrival, members will be asked to provide identification and reveal his/her face briefly to enable us to verify his/her identity. While conducting business, both branch staff and members will be required to wear face coverings unless prevented by a medical condition, and maintain a social distance separation of at least 6 feet if possible.

If you’re feeling ill or have been in contact with someone who is or has been ill, we ask that you please stay home.  All members visiting a branch lobby will be asked several brief health screening questions prior to entry.

Appointments will not be necessary, but may still be made by calling a branch directly at the phone numbers listed below.  Please note that we’ve changed our hours to better serve you.  All branches will have the same lobby and drive-up hours as listed below except 540 Broadway which will close at 3pm Monday – Friday and not offer Saturday hours. For all non-appointment inquiries or to speak with a member service representative, please call our main number at 401-722-2212 and select option 7, #2.

BRANCH LOCATION INFORMATION

Main Number / Call Center
401-722-2212 8a-5p Mon-Fri; 8a-12p Sa

ALL BRANCH HOURS
Drive-Up: Mon-Wed 8a-4p; Thurs 8a-5p; Fri 8a-6p; Sat 8a-12p
Lobby:     Mon-Wed 9a-4p; Thurs 9a-5p; Fri 9a-6p;  Sat 9a-12p

Bristol, 576 Metacom Ave
401-495-3731

Cranston, 40 Sockanosset Cross Rd
401-495-3800

Cranston, 96 Independence Way/Plainfield Pike
401-942-0312

Cumberland, 1855 Mendon Rd
401-495-3900

East Greenwich, 5661 Post Rd
401-495-3715

East Providence, 339 Newport Ave
401-435-1602

East Providence, 660 Warren Ave
401-434-4530

North Kingstown, 221 Tower Hill Rd
401-583-7150

North Providence, 1617 Mineral Spring Rd
401-353-5291

Pawtucket, 1200 Central Ave
401-729-5776

Pawtucket, 540 Broadway
401-727-6985
Drive-Up: 8a-3p Mon-Fri
Lobby: 9a-3p Mon-Fri

Pawtucket 727 Central Ave
401-724-1675

Pawtucket, 571 Smithfield Ave
401-729-4136

Smithfield, 379 Putnam Pike
401-349-3628

Warwick, 3319 Post Rd/Apponaug Village
401-736-0837

Warwick, 405 Warwick Ave
401-785-0185


April 27, 2020
4:00 p.m.

UPDATE: Paycheck Protection Program (PPP) Round 2

The SBA released its second round of PPP funding as of 10:30 this morning.  Heavy application volume has impacted the availability and processing capability of the SBA website.  We continue to make every effort to assist our members and other small businesses as we’re able.


April 16, 2020
5:00 p.m.

UPDATE: Paycheck Protection Program (PPP) and Economic Injury Disaster Loan (EIDL)

We’ve recently learned that PPP and EDIL funding has been fully subscribed and the SBA has temporarily shut off the application process. However, we expect that there will be additional rounds of funding and will advise as soon as we learn more.


SBA Economic Injury Disaster Loan

In response to COVID-19, small business owners are eligible to apply to the Small Business Administration (SBA) for an Economic Injury Disaster Loan (EIDL) of up to $10,000. Funds are typically made available within three business days of SBA approval. (Time from application to approval appears to be taking more than a week currently due to high volume.) Business owners apply online directly with the SBA at https://covid19relief.sba.gov/#/

Paycheck Protection Program (PPP)

The PPP provides small businesses with a forgivable loan to pay up to 8 weeks of payroll costs including benefits, as well as interest on mortgages, rent, and utilities. This loan has a term of 2 years at an interest rate of 1%, and repayments will be deferred for six months. At least 75% of the loan must be used for payroll in order for the entire amount to be forgiven. No collateral or personal guarantees are required, and neither the government nor the lender will charge any fees. Forgiveness is based on the employer maintaining or quickly rehiring employees and maintaining salary levels, and will be reduced if full-time headcount declines, or if salaries and wages decrease.

This program is available through existing SBA certified lenders such as Pawtucket Credit Union. However, due to high inquiry volume we are only able to assist PCU members currently in our pipeline. We hope to re-open the application process to both members and non-members again in the near future.

An easy to understand PPP fact sheet may be found on the U.S. Treasury website at https://home.treasury.gov/system/files/136/PPP–Fact-Sheet.pdf

More information on PPP and additional SBA relief options may be found on the SBA website at https://www.sba.gov/funding-programs/loans/coronavirus-relief-options