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Privacy & Security
Overview Identity Theft Online Security Fraud

At Pawtucket Credit Union we recognize the consequences of identity theft and want to assist you if you are a victim of this crime. Please follow the steps below so that we can help you in a timely manner:

  • Contact us immediately to close any accounts that have been tampered with or established fraudulently.

  • File an Identity Theft Report with your local police, state police, or other law enforcement agency. Obtain a copy for your records. Identity Theft Reports entitle you to certain legal protections, click here to find out more.

  • Contact one or all of the three major credit bureaus listed below to place a fraud alert on your credit file. You also can order a credit report to identify any unauthorized activity.

Equifax 1.800.525.6285 (TTY: 800.255.0056) - P.O. Box 105069, Atlanta, GA 30348-5069
Experian 1.888.397.3742 (TTY: 800.972.0322) - P.O. Box 9532, Alien, TX 75013
TransUnion 1.800.680.7289 (TTY: 800.553.7803) - Fraud Victim Assistance Division, P.O. Box 6790,
Fullerton, CA 92634-6970

The fraud alert requests creditors to contact you before opening any new accounts. As soon as one credit bureau confirms your fraud alert, the other two credit bureaus will be automatically notified, and all three credit reports will be sent to you free of charge.

  • Submit the completed FTC affidavit and law enforcement incident report to any Pawtucket Credit Union branch or mail to:
Pawtucket Credit Union
Attn: Security Department
1200 Central Avenue, Pawtucket, RI 02861

Further questions or concerns? Contact our Security Office at (401) 722-2212 for assistance. You may also visit one of our branch locations to pick up an Identity Theft Assistance packet.

Designed to assist you in resolving disputes, click here to learn more about a variety of Identity Theft Tools available to you.


For more information about fighting identity theft and reporting fraud, visit the Federal Trade Commission.

  • If you find new accounts on your credit report that are not yours.

  • If you receive credit cards that you didn't apply for.

  • If you are denied credit or are offered less than favorable credit terms for no reason.

  • If you get calls from creditors or debt collectors regarding merchandise or services that you did not buy.

Identity theft occurs when your personal information is obtained without your knowledge in order to commit fraud or theft. Personal information refers to your name, date of birth, social security, driver's license, credit card and bank account numbers. The crime takes many forms. Identity thieves may rent an apartment, obtain a credit card, or establish a telephone account in your name. You may not discover the theft until you review your credit report or a credit card statement and notice charges you didn't make - or until you're contacted by a debt collector.

Identity thieves attempt to obtain personal information in a variety of ways, including, but not limited to: stealing wallets, stealing financial statements from the mail, submitting a change of address form at the post office, or rummaging through trash for personal data.
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ncua Your savings federally insured to at least $250,000 and backed by
the full faith and credit of the United States Government. National
Credit Union Administration, a U.S. Government Agency.
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Pawtucket Credit Union is an Affirmative Action / Equal Opportunity Employer.
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